Hypermobility Health Connect®
Practice Service Agreement

Master Framework Agreement for Health Practices Version 3.2, July 2026

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About this Agreement

This Practice Service Agreement (“Agreement”) is the master framework that governs the relationship between Hypermobility Health Connect® (“HHC”) and any registered health practice or individual health professional (“Practice”) that uses the SSTH within their practice, accesses HHC practice management software, or receives training, education, or clinical practice services from HHC.

This Agreement covers (without limitation):

use of the SSTH within a Practice setting;
access to HHC practice management software;
professional training, education, and clinical practice services provided by HHC; and
any other Paid Services or service expansions introduced by HHC from time to time, which will be governed by this Agreement and any applicable Service Schedule.

This Agreement operates alongside and should be read together with the HHC Terms of Use and the HHC Privacy Policy, which apply to all users of HHC Online Services. Where this Agreement is silent on a matter, the HHC Terms of Use apply. In the event of any inconsistency on a matter specific to Practice use, this Agreement prevails.

Important notice

By registering as a Practice with HHC, purchasing or activating any Paid Service, or otherwise using any HHC service in a professional capacity, you confirm that you have read, understood, and agree to be bound by this Agreement, the HHC Terms of Use and the HHC Privacy Policy.

For Free Services, acceptance is effected by completion of a registration form and/or commencement of use. For Paid Services, acceptance is effected by online checkout, card authorisation, invoice acceptance, or activation of the service, whichever occurs first. In both cases, HHC will provide the Practice with the applicable Service Schedule at or before commencement of that service. Acceptance of the Schedule is effected in the same manner as acceptance of the relevant service.

Registered practices are encouraged to retain a copy of this Agreement and any applicable Service Schedules for their records.

If you do not agree, you must not register or use any HHC service.

1. Parties

This Agreement is between:

Provider:

HYPERMOBILITY HEALTH PTY LTD (ABN 18 679 956 480) trading as HYPERMOBILITY HEALTH CONNECT® (“HHC”, “we”, “us”) operator of online services:

hypermobilityhealth.com.au
hypermobility.smartersoft.io

Practice:

A registered health practice or individual health professional (“Practice”, “you”, “your”) that uses the SSTH within their practice, accesses HHC practice management software, receives training, education, or clinical practice services from HHC, or purchases or activates any HHC Paid Service.

Each a “Party”, and together the “Parties”.

2. Definitions

Capitalised terms used but not defined in this Agreement have the meanings given in the HHC Terms of Use.

In this Agreement:

“Fees” means all amounts payable by the Practice to HHC under this Agreement or any Service Schedule.

“Free Services” means HHC services made available to the Practice at no charge, including the standard SSTH.

“GST” means Goods and Services Tax as defined in the A New Tax System (Goods and Services Tax) Act 1999 (Cth).

“Paid Services” means any HHC service, product, feature, or subscription for which a fee is charged, including but not limited to those described in clause 4 and any Service Schedule.

“Practice Materials” means any resources provided by HHC to the Practice to support use or promotion of any HHC service, including but not limited to: QR codes, flyers and display materials; digital images and media assets; onboarding documentation; and any other supporting resources provided by HHC to the Practice from time to time.

“Service Schedule” means a schedule to this Agreement (attached or published at hypermobilityhealth.com.au) that sets out the specific terms, fees, and conditions applicable to a particular Paid Service.

“SSTH” means HHC’s Self-Screening Test for Hypermobility and all associated tools, reports, outputs, and materials made available by HHC.

“Subscription” means a Paid Service billed on a recurring basis (monthly, quarterly, or annually) as specified in the applicable Service Schedule.

“Training Materials” means any course content, slides, videos, workbooks, resource packs, assessments, CPD modules, guides, or other educational resources developed or provided by HHC or its partners in connection with training services.

3. Acceptance and updates

3.1 This Agreement takes effect on the earliest of the following (the “Commencement Date”):

completion of a practice registration form or registration of interest on a HHC website;
purchase or activation of any Paid Service;
acceptance of a Service Schedule or invoice issued by HHC; or
commencement of use of any HHC service in a professional capacity,

unless a later commencement date is expressly agreed in writing between the Parties.

3.2 By taking any of the actions in clause 3.1, the Practice is bound by this Agreement.

3.3 If you are registering or purchasing on behalf of an organisation, you warrant that you have authority to bind that organisation to this Agreement.

3.4 HHC reserves the right to accept or decline any registration or purchase at its sole discretion and without providing reasons.

3.5 HHC may update this Agreement or any Service Schedule at any time by publishing a revised version at hypermobilityhealth.com.au. For Free Services, continued use following publication constitutes acceptance. For Paid Services, HHC will provide at least 30 days written notice of any material change to fees or service terms before the change takes effect.

4. Services

4.1 Free Services

Subject to this Agreement, HHC grants the Practice a non-exclusive, non-transferable, revocable right to access and use the Free Services. Free Services may be modified, suspended, or withdrawn by HHC at any time and for any reason, with or without notice. HHC makes no guarantee as to the ongoing availability of Free Services.

4.2 Paid Services

4.2.1 Where a Paid Service is activated, the relevant Service Schedule (where one exists) forms part of this Agreement. In the event of any inconsistency between a Service Schedule and this Agreement, the Service Schedule prevails to the extent of that inconsistency for that Paid Service only.

4.2.2 HHC may introduce new Paid Services at any time. New Paid Services will be offered to the Practice under this Agreement framework, with fees and specific terms set out in a Service Schedule or accepted via the applicable purchase or activation process.

4.2.3 HHC currently offers or may offer the following categories of Paid Services. Each is subject to this Agreement and, where applicable, a Service Schedule setting out the specific terms and fees:

a) SSTH paid features

Enhanced versions of the SSTH, including practice-branded PDF results, custom QR codes, bulk access reporting, and other premium features as made available by HHC from time to time.

b) Clinical and practice software

Software platforms, tools, or integrations developed or licensed by HHC for use in clinical practice, including case management, patient management, or other digital health software solutions.

c) Professional training services

Training programs, courses, workshops, CPD modules, webinars, and other educational or professional development services developed or delivered by HHC or its partners for health professionals and practice staff, including access to any associated Training Materials.

d) Leads generation and referral services

Services that connect Practices with patients or clients seeking hypermobility-informed care, including directory listings, referral programmes, and patient matching services, including the Beyond the Bend telehealth referral network.

e) Other paid services

Any other services, products, or features offered by HHC to Practices from time to time, as described in a Service Schedule or written agreement between the Parties.

5. Use of HHC services

5.1 General use

5.1.1 The Practice warrants that all information provided at registration, including qualifications, credentials, and services offered, is truthful, complete, and up to date, and must be kept current throughout the term of this Agreement

5.1.2 The Practice must ensure that any promotional content published or distributed in connection with HHC services, including any use of Practice Materials, references to the SSTH, or any representation about HHC or its services, complies with all applicable advertising laws and regulations, including:

the Australian Consumer Law, including prohibitions on misleading or deceptive conduct and false representations;
AHPRA advertising guidelines, where the Practice includes registered health practitioners;
the Therapeutic Goods Advertising Code, where content could reasonably be construed as advertising a therapeutic good or service; and
any advertising, ethics, or conduct guidelines issued by the relevant professional association or registration body for the Practice’s discipline.

The Practice must not make any representation, written, verbal, or implied, about the SSTH or any HHC service that overstates its clinical purpose, diagnostic capability, or therapeutic benefit.

5.2 Permitted use

The Practice may use HHC services to:

support client awareness of hypermobility and related conditions;
facilitate structured self-screening by clients as part of the Practice’s professional workflow;
improve staff knowledge and clinical readiness around hypermobility and related conditions;
support more informed clinical conversations and care planning; and
access training, software, and other tools for which the Practice has an active Paid Service.

5.3 Prohibited use

In addition to the restrictions in the HHC Terms of Use (section 5), the Practice must not:

use or present any HHC service as a diagnostic tool or as a substitute for independent clinical judgement;
charge clients or third parties any fee for access to Free Services;
sublicense, resell, or otherwise transfer access to any HHC service to any third party without HHC’s prior written consent;
misrepresent any HHC service as the Practice’s own tool or intellectual property;
claim or imply endorsement, certification, or affiliation with HHC unless expressly authorised in writing; or
use any HHC service for any purpose that is unlawful, misleading, or contrary to this Agreement.

5.4 Use of Practice Materials

5.4.1 HHC grants the Practice a non-exclusive, non-transferable, revocable licence to use Practice Materials solely for the purpose of promoting HHC services to the Practice’s clients and prospective clients.

5.4.2 Permitted uses include:

displaying print materials within the Practice’s clinic or premises;
publishing HHC-supplied digital images and media assets on the Practice’s own website and social media channels;
embedding the Practice’s unique QR code in digital assets including email footers, appointment confirmations, booking pages, and the Practice’s website; and
any other use expressly authorised in writing by HHC.

5.4.3 The Practice must not:

modify, alter, crop, recolour, or adapt any Practice Materials without HHC’s prior written consent;
remove or obscure any HHC branding, trademark, or attribution from any Practice Materials;
use Practice Materials in any context that is misleading, defamatory, or inconsistent with HHC’s brand guidelines as notified from time to time;
share, distribute, or provide Practice Materials to any third party outside the Practice; or
continue to use Practice Materials after termination of this Agreement or after HHC has withdrawn or recalled them in writing.

5.4.4 HHC may update, replace, or withdraw Practice Materials at any time. Where HHC notifies the Practice of an update or withdrawal, the Practice must cease using the superseded materials within 14 days of that notice.

6. Fees and payment

6.1 Fees

Fees for Paid Services are set out in the applicable Service Schedule or as otherwise notified to the Practice in writing at the time of purchase or activation. All Fees are in Australian dollars (AUD) and are exclusive of GST unless otherwise stated.

GST will be added to all Fees where applicable under Australian law. HHC will issue a valid tax invoice or receipt for all amounts payable.

6.2 Payment methods

HHC accepts payment by the following methods:

a) Credit or debit card (Stripe)

HHC uses Stripe as its primary payment processor for card-based payments. By providing card details, the Practice authorises HHC to charge the nominated card for all applicable Fees, including recurring charges for Subscriptions. Card details are stored and processed securely by Stripe in accordance with Stripe’s terms and privacy policy. HHC does not store card details directly.

b) Invoice-based billing

For certain Paid Services or at HHC’s discretion, HHC may issue a tax invoice to the Practice. Unless otherwise specified in the Service Schedule or invoice, payment is due within 14 days of the invoice date. Payment must be made by direct bank transfer to the account details shown on the invoice.

6.3 Subscriptions and recurring billing

Where a Paid Service is offered on a Subscription basis:

the Subscription period, billing frequency, and fees are set out in the applicable Service Schedule;
Subscriptions billed via Stripe will be charged automatically on the recurring billing date using the Practice’s nominated card;
Where applicable, HHC will provide reasonable notice of any upcoming renewal for annual Subscriptions;
the Practice is responsible for ensuring that valid payment details are maintained in the Practice’s account at all times; and
failure to maintain valid payment details may result in suspension of the relevant Paid Service.

6.4 Failed payments

If a payment fails:

HHC will notify the Practice and allow a reasonable period (no less than 7 days) to update payment details or settle the outstanding amount;
if payment is not received within that period, HHC may suspend access to the relevant Paid Service; and
continued non-payment may result in termination of the Paid Service in accordance with clause 14.

6.5 Fee adjustments

HHC may adjust Fees for Paid Services from time to time. For Subscriptions, HHC will provide at least 30 days written notice of any fee increase before it takes effect. The Practice may cancel the Subscription before the new fees apply by providing written notice to HHC within that 30-day period.

6.6 Refunds

Unless otherwise required by law or stated in a Service Schedule:

Fees paid for Paid Services are non-refundable once a service has been activated or delivered;
unused portions of a Subscription period are not refundable upon cancellation or termination; and
HHC may, at its sole discretion, offer a pro-rata refund or credit in exceptional circumstances.

Nothing in this clause excludes any rights the Practice may have under the Australian Consumer Law to the extent those rights apply to the services acquired under this Agreement.

7. No warranties

7.1 See also: section 7 of the HHC Terms of Use.

7.2 All HHC services, including Free Services and Paid Services, and all Practice Materials and Training Materials, are provided strictly “as is” and “as available”, without any warranties, representations, or guarantees of any kind, express or implied.

7.3 To the fullest extent permitted by law, HHC makes no representation or warranty regarding:

the accuracy, completeness, currency, reliability, or suitability of any HHC service or output;
the fitness of any HHC service for any particular clinical, professional, or commercial purpose;
the uninterrupted or error-free operation of any HHC service;
the accuracy, completeness, currency, or suitability of any Practice Materials or Training Materials, or their fitness for any particular purpose;
the clinical validity or diagnostic accuracy of any HHC service output; or
the results or outcomes achievable through use of any Paid Service, including training, software, or leads generation services.

7.4 The SSTH is not a medical device, a diagnostic instrument, or a substitute for clinical assessment. All SSTH outputs should be treated as self-reported screening indicators only.

7.5 The Practice is solely responsible for verifying the accuracy, completeness, and appropriateness of any HHC service output before acting upon it in any clinical or professional context.

8. Limitation of liability

8.1 See also: section 8 of the HHC Terms of Use.

8.2 The Parties acknowledge that this Agreement is entered into between commercial entities and that the Fees (if any) payable under this Agreement reflect the allocation of risk set out in this clause.

8.3 To the maximum extent permitted by law, HHC expressly excludes all liability (including liability in contract, tort, negligence, statute, equity, or otherwise) for any loss, damage, injury, cost, or expense of any kind, whether direct, indirect, consequential, incidental, special, or punitive, arising from or in connection with:

the Practice’s access to, use of, or inability to use any Free Service or Paid Service;
any reliance on any HHC service output, result, recommendation, or information by the Practice, its staff, or its clients;
any clinical, professional, regulatory, or commercial decision made by the Practice in connection with any HHC service;
any error, inaccuracy, incompleteness, or omission in any HHC service or output, including the SSTH;
any interruption, suspension, delay, or unavailability of any HHC service;
any unauthorised access to or corruption of data in connection with any HHC service;
any breach of client confidentiality, privacy, or duty of care arising from the Practice’s use of any HHC service;
the performance, content, accuracy, or outcomes of any training service, CPD module, or educational material;
the quality, volume, frequency, suitability, or conversion rate of any leads or referrals generated through any leads generation or referral service;
the Practice’s use of, reliance on, or distribution of any Practice Materials or Training Materials, including any error, inaccuracy, or omission in those materials;
any act or omission of a third-party payment processor, technology provider, or other third party connected with the delivery of any HHC service; or
any third-party claims of any kind arising from the Practice’s use, misuse, or promotion of any HHC service.

8.4 Without limiting clause 8.3, HHC will not be liable under any circumstances for any:

loss of revenue, profit, anticipated savings, or business opportunity;
loss of data, records, or information;
loss of goodwill or reputation;
business interruption; or
wasted expenditure or reliance loss,

whether or not HHC was advised of the possibility of such loss.

8.5 HHC’s total aggregate liability to the Practice under or in connection with this Agreement, to the extent that any liability cannot be excluded by law, is limited to the lesser of:

the total Fees paid by the Practice to HHC in the 3 months immediately preceding the event giving rise to the claim; or
AUD $500.

8.6 The Practice acknowledges that:

it has not relied on any representation, warranty, or undertaking made by HHC other than as expressly set out in this Agreement;
it has independently assessed the suitability of all HHC services for its purposes; and
the limitations in this clause are reasonable having regard to the nature of the services and the Fees charged.

8.7 Where any HHC service is provided free of charge, HHC’s liability to the Practice in connection with that service is excluded entirely to the maximum extent permitted by law.

8.8 To the extent that any statutory guarantee under the Australian Consumer Law applies to services acquired under this Agreement in a business-to-business context and cannot be excluded, HHC’s liability is limited, at HHC’s sole discretion, to supplying the relevant service again or paying the cost of having the relevant service supplied again.

9. Indemnity

9.1 See also: section 9 of the HHC Terms of Use.

9.2 The Practice indemnifies and holds harmless HHC, its directors, officers, employees, agents, affiliates, successors, and assigns (together, the “Indemnified Parties”) from and against any and all claims, actions, proceedings, liabilities, losses, damages, costs, and expenses (including legal costs on a full indemnity basis) arising out of or in connection with:

the Practice’s breach of this Agreement, any Service Schedule, the HHC Terms of Use, or any applicable law;
the Practice’s use, misuse, or promotion of any HHC service or Practice Materials;
the Practice’s use, misuse, reproduction, or distribution of any Training Materials, including any application of training content within the Practice’s organisation;
any clinical, professional, regulatory, or commercial decision made by the Practice in connection with any HHC service;
any representation made by the Practice about any HHC service that is inaccurate, misleading, or inconsistent with this Agreement;
any claim by a client, patient, or third party arising from the Practice’s use or promotion of any HHC service;
the Practice’s failure to comply with any privacy, professional conduct, AHPRA, or other regulatory obligation; or
any unauthorised access, disclosure, loss, misuse, or mishandling of personal, sensitive, or health information by the Practice or its personnel;
any failure by the Practice to obtain valid informed consent before collecting, using, or disclosing client or patient information;
any act, omission, negligence, or misconduct of the Practice or its personnel, or of any contractor, subcontractor, software provider, or data processor engaged by the Practice; or
any failure by the Practice to obtain or maintain the insurance required under clause 10.7.

9.3 The Practice’s indemnity obligations apply regardless of whether the relevant loss or claim arises from the negligence of the Practice or any of its staff, contractors, or agents.

9.4 HHC may, at its sole discretion, assume control of the defence of any claim covered by this indemnity. The Practice must cooperate fully with HHC in the defence of any such claim and must not settle any claim without HHC’s prior written consent.

10. Professional obligations

10.1 See also: sections 10 and 11 of the HHC Terms of Use.

10.2 The Practice is solely responsible for ensuring that its use of all HHC services complies with all applicable professional, legal, and regulatory standards, including those set by AHPRA and any relevant professional registration bodies.

10.3 No HHC service constitutes medical advice. The Practice must apply its own independent clinical judgement when interpreting and acting on any HHC service output.

10.4 The Practice is responsible for ensuring its clients understand that the SSTH is a self-screening tool only and not a diagnostic instrument.

10.5 The Practice must ensure that any client who may be vulnerable, distressed, or in need of urgent care is appropriately referred to relevant professional or emergency services. No HHC service should be used as a triage or crisis management tool.

10.6 Where the Practice uses any HHC training service, the Practice is solely responsible for ensuring that training content is applied appropriately, lawfully, and in accordance with applicable professional standards within its organisation.

10.7 The Practice must, at its own cost, obtain and maintain for the term of this Agreement, and provide certificates of currency to HHC on request within 10 business days:

professional indemnity insurance appropriate to the Practice’s discipline and scale, at no less than the minimum level required by AHPRA or the Practice’s registration body;
cyber liability and privacy protection insurance covering data breaches, unauthorised access, and loss or misuse of personal, sensitive, or health information;
public liability insurance appropriate to the Practice’s operations.

11. Privacy and data

11.1 Both Parties must comply with all applicable privacy and data protection laws, including the Privacy Act 1988 (Cth), and with the HHC Privacy Policy, which is incorporated into this Agreement by reference.

11.2 The Practice must ensure that its clients are aware that their data will be collected and processed by HHC in accordance with the HHC Privacy Policy.

11.3 The Practice must implement appropriate technical and organisational safeguards to protect the confidentiality and security of any client information accessed through HHC services.

11.4 The Practice must not use client information accessed through HHC services for any purpose other than the provision of care to those clients.

11.5 Where the Practice accesses any clinical or practice software provided by HHC as a Paid Service, the data handling obligations specific to that software will be set out in the relevant Service Schedule.

11.6 Data breach and incident notification

11.6.1 The Practice must notify HHC in writing as soon as practicable, and no later than 48 hours after becoming aware of any actual, suspected, or potential (each a “Notifiable Incident”):

unauthorised access to, disclosure of, loss of, or misuse of client or patient information accessed through or connected with any HHC service;
cybersecurity incident affecting systems used to access, store, or transmit information connected with HHC services;
loss or theft of a device, document, login credential, or storage medium containing information connected with HHC services; or
complaint, regulatory enquiry, or threatened claim relating to privacy, data security, or confidentiality in connection with any HHC service.

11.6.2 In respect of any Notifiable Incident, the Practice must promptly take all reasonable steps to contain, investigate, mitigate, and remediate the incident, and must cooperate with HHC in any related investigation, notification, remediation, or regulator communication.

11.6.3 The Practice must not make any statement to affected clients, regulators, media, or third parties concerning a Notifiable Incident that refers to HHC, without prior consultation with HHC, unless required by law.

12. Intellectual property and branding

12.1 See also: sections 14 and 15 of the HHC Terms of Use.

12.2 All intellectual property rights in all HHC services, Practice Materials, Training Materials, software, and related content are owned or licensed by HHC and remain HHC’s exclusive property. Nothing in this Agreement transfers any intellectual property rights to the Practice.

12.3 The Practice must not use the HYPERMOBILITY HEALTH CONNECT® name, logo, or trademarks in any materials without HHC’s prior written consent.

12.4 Unless the Practice notifies HHC in writing that it does not consent, the Practice grants HHC a non-exclusive, royalty-free licence to identify the Practice as a registered or subscribing practice in HHC’s promotional materials, including its website. This licence continues after termination.

12.5 Practice Materials, Training Materials, software, and related content provided under a Paid Service are licensed to the Practice for internal use only and must not be reproduced, redistributed, or shared with any third party without HHC’s prior written consent.

12.6 By submitting or entering any Content through HHC services, the Practice grants HHC the rights set out in section 15 of the HHC Terms of Use.

12.7 Any feedback, suggestions, or ideas provided by the Practice to HHC in connection with any HHC service (“Feedback”) vest in and are assigned to HHC on creation. HHC may use Feedback without restriction, compensation, or acknowledgement.

13. Confidentiality

13.1 Each Party agrees to keep confidential all non-public information of the other Party disclosed in connection with this Agreement, and not to disclose it to any third party without prior written consent, except as required by law or to professional advisers bound by equivalent confidentiality obligations.

13.2 The Practice must not disclose the commercial terms of this Agreement or any Service Schedule to any third party without HHC’s prior written consent, except as required by law or to the Practice’s own professional advisers.

14. Term and Termination

14.1 This Agreement commences on the Commencement Date and continues until terminated by either Party.

14.2 Either Party may terminate this Agreement or any individual Paid Service at any time by providing written notice. For Subscriptions, the Practice must provide at least 30 days written notice before the next billing date to avoid being charged for the following period.

14.3 HHC may suspend or terminate the Practice’s access to any or all services immediately and without notice if:

the Practice breaches any provision of this Agreement, a Service Schedule, or the HHC Terms of Use;
the Practice fails to pay any amount due and does not remedy the failure within 7 days of notice;
HHC reasonably considers that continued access poses a risk to clients, third parties, or HHC’s reputation; or
the Practice’s registration information is found to be inaccurate or misleading.

14.4 On termination of this Agreement or any Paid Service:

the Practice must immediately cease using the relevant services and Practice Materials;
all outstanding Fees become immediately due and payable;
unused Subscription periods are not refundable unless otherwise required by law or stated in the Service Schedule; and
the Practice must not represent itself as a current HHC participating practice or continue to promote any HHC service.

14.5 Clauses 7, 8, 9, 11, 12, 13, and 15 survive termination of this Agreement.

14.6 HHC’s general right to terminate user access is further set out in section 19 of the HHC Terms of Use, which applies to the Practice in addition to the termination rights in this Agreement.

15. General

15.1 Modifications to Services. HHC reserves the right to modify, update, suspend, or discontinue any HHC service at any time. HHC does not guarantee that Free Services will remain available or free of charge. For Paid Services, changes to core service functionality will be communicated to the Practice with reasonable notice.

15.2 Relationship. Nothing in this Agreement creates a partnership, joint venture, employment, or agency relationship between the Parties.

15.3 Severance. If any provision of this Agreement is unenforceable, the remainder continues in full force.

15.4 Waiver. A failure or delay by HHC to exercise any right under this Agreement is not a waiver of that right.

15.5 Entire Agreement. This Agreement, together with any active Service Schedules, the HHC Terms of Use, and the HHC Privacy Policy, constitutes the entire agreement between the Parties in relation to the Practice’s use of HHC services.

15.6 Governing Law and Dispute Resolution. This Agreement is governed by the laws of New South Wales, Australia. Any dispute must first be raised in writing with HHC. If not resolved within 20 business days, either Party may refer the dispute to mediation administered by the Australian Disputes Centre before commencing court proceedings, except where urgent injunctive relief is sought.

15.7 Notices. Any notice or communication required under this Agreement must be in writing and addressed to HHC at info@hypermobilityhealth.com.au or such other address as HHC notifies from time to time. Notices sent by email are deemed received on the next business day following transmission. HHC may contact the Practice using the details provided at registration.

15.8 Headings. Headings and clause numbers in this Agreement are for convenience and reference only. They do not affect the interpretation or construction of any provision of this Agreement.

SCHEDULES

Each Schedule below sets out the terms for a specific category of HHC service. A Schedule becomes active only when the relevant service is provided to the Practice and the applicable fees, billing, and terms have been agreed. HHC will provide the Practice with a completed Schedule at or before commencement of that service.

SCHEDULE 1

SSTH Free Access – Service Terms